Tencent Technology News October 11, according to the AQSIQ official website announcement shows that a few days ago, in the AQSIQ law enforcement supervision department to conduct interviews and start defect investigations, Samsung (China) Investment Co., Ltd. to AQSIQ The recall plan was filed and it was decided that from October 11, 2016, all SM-N9300 Galaxy Note 7, sold in mainland China, will be recalled for a total of 190,984 units (including 1,858 products that were first recalled on September 14, 2016 announcement).
According to reports, due to problems such as abnormal heat generation and burning, the products within the scope of this recall may have serious consequences such as fire. As of now, 20 overheating and burning accidents have occurred in the mainland of China.
In order to protect the personal and property safety of consumers, Samsung (China) Investment Co., Ltd. has stopped producing and selling SM-N9300 Galaxy Note 7 digital mobile phone products since October 10, 2016, and will take the following two measures to implement the recall:
(1) Replace the new Samsung mobile phone with other models free of charge for consumers, and refund the difference between the two products, and present a shopping voucher of 300 yuan;
(2) A full refund of the original purchase price and recycling of the product. Consumers can choose one of the above two ways.
The delivery costs of the products generated by consumers due to this recall are borne by Samsung (China) Investment Co., Ltd.
Samsung (China) Investment Co., Ltd. will release the recall plan on the official website from October 11, 2016. Consumers can contact the original seller for related issues such as returns, replacements, etc. They can also learn more about the situation through the customer service hotline (400-810-5858).
Consumers can also visit the AQSIQ website (), the AQSIQ Defective Product Management Center website () and concerned about the WeChat public number (AQSIQDPAC) for more information. In addition, you can call the Hotline of the AQSIQ Defective Product Management Center to reflect the problems in the implementation of the recall activities or submit defect cues.
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