Everyone may encounter a lot of pain points during discussions with customers or during project implementation. Here are five aspects to share some of Congpu's solutions.
Congpu Intelligent Chen Shaoxun
Pain point 1: product lack of freedom
For example, if you drag your tired body and return to your home, tap the smart panel on the wall, the light will slowly light up and the curtains will slowly pull up. The beautiful music gradually sounds, and you can help you relax and enjoy the warm home.
In fact, there are some shortcomings for the user. This kind of scene is that the technician writes the function to death in the host program through programming. The user's preferences and needs will change with time and mood. When the user wants for a while, When the scene is changed, the technician needs to go to the door to solve the problem, which is very troublesome for the user or the technician.
How to solve this problem? Congpu allows users to create the scenes they need. For example, if you leave the home scene, the user can click “Room†in the APP to display the device and status currently connected to the room. It is very simple to change the scene. Not only can you set the scene of a single room, but also set the scene of all the space. After the setting is completed, you can name the scene, create a new scene, and set the priority for the scene. Then the favorite scene will be prioritized in the APP next time.
In addition, users may have more needs, such as the newly created scene can be placed on the physical smart panel button? Congpu uses the scene mapping method to map the user's favorite scene to the smart panel button, so that the scene on the panel button becomes the scene set by the user, and the user can match it. Let users control the products themselves and reduce the hidden costs of dealers.
Pain point 2: the product lacks practicality
For example, a security scene: When you are away from home, just press "away from home", start the alarm and monitor the camera, and lock all the doors. The camera screen can be monitored remotely from a mobile device remotely, whether at home or outside. In fact, this is also a problem. Now a complete smart home system , its security system and monitoring system may be two brands, running alone, not integrated, which will cause the information received by the user may be inconsistent with the scene. It is difficult to grasp the real situation.
Congpu solves this problem in a new way. Click “live image†in the APP security interface to view real-time video in any room. You can also input video playback in any time period and position. When an alarm occurs, you can clearly see the time, location, and situation of the alarm in the APP, and save the pictures and videos when the situation occurs to the local. The freedom of this product is given to the user.
Pain point three: the product does not distinguish user rights
In the user terminal, whether it is the owner, family, or guest, the functions are the same, which leads to the user's private operation in some occasions may be disturbed by others, causing trouble to the user. The original system could not distinguish the user's permissions, and it could not use the different habits of the users. Even if the function of machine learning is accurate, it is impossible to grasp how people in front of the system change.
In order to achieve deeper intelligence, smart homes need to assign permissions to users and learn according to users' habits. Congpu's solution can enter the host through the APP, manage members, add new members, tag members, distinguish between family members and guests, and what permissions can be obtained, so that different users can be set with different permissions.
Pain point four: high dealer costs
Because the user's demand for the scene is constantly changing, manufacturers rarely consider the later services. Many functional users can also operate by themselves, and they can enjoy the freedom of control in the process of operation. They feel that smart homes are indeed smart. The current APP does not have to customize the interface according to different scenarios as before. After the program is configured, all the functions of the APP are automatically generated, which saves a lot of things for the dealer.
Pain point five: dealers lack bright spot support
Many customers complain that there are too many scenes in the house, and there are 5 or 6 scenes in a room. And each scene is nothing more than a change in the brightness of the light, etc. Many people don't know how much these scenes have to do with the actual name.
In fact, when we control the lights, we can also have a lot of intelligent operations, which can let the LED lights constantly change according to the content of video and audio playback, let some scenes of the game render to the room, let the most vividly, let the user immerse In this atmosphere. This is to enhance the user experience through certain highlights, dealers can promote other more family products.
Proud smart home systems include mainframes, switch dimming modules, input and output modules, smart panels, smart distribution boxes, etc. These things combine to make a difference. Congpu has been researching the needs of users and some potential needs, and strives to continuously improve, and hopes that smart homes will truly enter thousands of households.
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YIXING FUTAO METAL STRUCTURAL UNIT CO.,LTD( YIXING HONGSHENGYUAN ELECTRIC POWER FACILITIES CO.,LTD.) , https://www.chinasteelpole.com