I. Introduction Fly ash production and sales management is an important part of the production and operation management of thermal power plants. Fly ash has the characteristics of high utility value, large quantity, and difficult management. For a long time, thermal power plants have problems such as scattered data in production and sales management of fly ash, long time for statistics, and difficulty in monitoring. As a result, resources are wasted and the operating costs of the company are greatly increased, which cannot accurately reflect the operating results and performance of the company.
In order to make the production and sales management of fly ash in thermal power plants more standardized, institutionalized and scientific, the utilization rate of fly ash will be increased, so that it will exert greater social value, reduce environmental pollution, and increase sales revenue of enterprises. After deeply researching the current status of fly ash business in dozens of domestic thermal power plants and combining its own expertise and experience in the informatization construction of the power industry, the software company developed a coal fly ash production and sales management system in Suoyi thermal power plant. The system uses mature computing hardware and software technology, network technology, industrial automation technology, RFID wireless radio frequency technology, IC card technology, video monitoring technology, and introduces the advanced concept of CRM (Customer Relationship Management) system, from fly ash in thermal power plants. Starting from the daily work of production and sales management, pay attention to the practicability and advancement of the system, including contract, payment, weighing, queuing, loading, quality inspection, settlement, large-screen display, video monitoring, automatic control of ash handling equipment, and customer relations. Management and so on.
Second, the thermal power plant fly ash production and sales problems 1, the customer contract, payment, weighing, queuing for the plant, loading, quality inspection, settlement, shipping and other lack of a set of scientific supervision and management methods and methods, on-site operation Confusion, serious waste of resources.
2, due to the lack of scientific monitoring methods, stealing ash, fleeing pounds, pressure pounds, jump the queue, registration rough ash installed fine ash settlement, the driver collaborated with on-site operations staff violations, directly to the enterprise caused great economic losses.
3. All records, statistics, and analysis are manually completed, work efficiency is low, and data error rate is high.
4, there is no complete customer profile and customer consumption information, customer care is not enough.
5. Corporate leaders and senior executives cannot grasp the production and sales of fly ash in real time, resulting in inaccurate and inaccurate decisions.
Third, the system achieves the goal:
Establish a complete and unified coal fly ash production and sales database for coal-fired power plants, regulate fly ash production and sales management operation procedures, realize resource sharing within the enterprise, and timely and accurately provide fly ash production and sales data, and achieve customer adoption outside the scope of the company. Internet inquiries inventory and purchase orders; the use of industrial automatic control system, the data must be the same for all nodes, ash equipment can be opened; video capture to capture the weighing screen, to prevent the occurrence of violations:
1. Standardizing business processes Each step of the business process uses the IC card swiping operation, forcing the queuing and related operations, strictly in accordance with the business specification, so that the entire job site is standardized and process-oriented, and human intervention is eliminated.
2. Ash control equipment adopts the industrial control system. When the gray library is loaded with ash, the card must be swiped, and the customer information—introductory registration information—the loading information must be consistent. The lower ash device can be opened. The exit settlement must also be consistent with the loading information. Can clear out, fundamentally eliminate the ash, escape the pounds, install the high price of ash to the low price of the gray settlement and other drivers and on-site operator violations occurred.
3. Automatically obtaining weighing data Automatically obtaining the loadometer data to avoid manual data input errors.
4. Customer Relationship Management Introduce the concept of customer relationship management, establish a complete customer profile and customer consumption information, improve customer satisfaction and loyalty.
5, powerful statistical analysis function According to a variety of conditions and conditions of the combination of the fly ash production and operation data for statistical inquiries, multi-dimensional, multi-angle analysis of the data.
6. Decision support The current data and historical data are compared and analyzed to form graphs, pie charts, and histograms. All analysis results are clear at a glance, providing data support for leading scientific decisions.
7. Large-screen logistics synchronization display Large-screen synchronization shows the status of the logistics and vehicles, drivers and related personnel at any time to understand the relevant circumstances, the driver knows what to do.
8. In-factory audit Insufficient fees and shipments exceed the maximum daily supply, and automatic inspection will not allow vehicles to enter the factory upon entering the factory.
9. Online orders Customers can check inventory and purchase orders through the Internet.
10, VIP customer management Leave a green channel, VIP customers do not need to queue, the cost of insufficient and pull the volume over the maximum supply can also enter the factory.
11, video capture When the vehicle is weighing the vehicle before and after the license plate and capture and capture picture storage, to prevent empty vehicles more than one vehicle at the same time on the pound, the vehicle is not fully loaded on the weight of the vehicle.
12. Checking the license plate number When RFID chips are installed on the vehicle, when the actual license plate number is inconsistent with the license plate number in the RFID chip, the queue is not allowed to enter the factory.
13. SMS automatic notification After factory weighing and settlement, the SMS automatically informs the customer of the current pull-out vehicle, driver, license plate number, quantity, unit price, current amount, available balance and other information.
14, calling number system
All queuing vehicle systems are automatically called.
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